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Your voice on health and social care

New Tracker shows how NHS services are performing - Healthwatch Oxfordshire says targets should be 'realistic'


The BBC has launched a new website showing local NHS services are performing in your area. By entering a postcode, you can find out whether your local trust is meeting meeting targets for the A&E four-hour wait, the 18-week wait for routine operations, and the four-week wait for cancer treatment. 

Nationally, the tracker reveals that performance of hospitals across the UK has slumped with targets for cancer, A&E and planned operations now being missed en masse, BBC research shows.

Nationally England, Wales and Northern Ireland have not hit one of their three key targets for 18 months. In Oxfordshire, it reveals that Oxford University Hospitals NHS Foundation Trust failed to meet the A&E and routine surgery targets, but met the target for cancer treatment.

  • For A&E, 82.8% of patients were treated within four hours (Target 95%, national figure 89.7%)
  • For cancer treatment, 85.1% of patients were seen within 62 days (Target 85%, nationally 82.6%)
  • For planned surgery, 87.8% of patients were treated within 18 weeks(Target 92%, nationally 89.4%). 



Speaking on BBC Radio Oxford's Breakfast Show, Rosalind Pearce, Executive Director of Healthwatch Oxfordshire, said: "Any delay for a patient waiting for healthcare can cause pain and impact on their daily lives. Targets have to be realistic, and it's obvious that over the last few years, the targets that have been set have not been achievable across the UK, let alone Oxfordshire. What we should be doing is looking at what is realistic and what is required by the trusts to actually meet their targets. 

"We hear all the time from people who are having issues or complaints about apppointments or operations cancelled or re-arranged. But often, people tell us that they think the hospitals are doing their best with the resources that they have."

Rosalind added "There's no point in saying 'we constantly missing targets' if we can't do something about that and give individual trusts realistic targets." She said that problems such as staff shortages were a country-wide problem and should be tackled at a national level.

You can see how your area compares with neighbouring health trusts at this link: http://www.bbc.co.uk/news/health-41483322

You can also hear the full interview with Rosalind Pearce at http://www.bbc.co.uk/programmes/p05hgm48#play (scroll forward to 1hr 11mins).